The Hadith is not loading content macOS
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Tasnim (Customer Support Representative)
Merged in a post:
Hadith Cant Appear
a
achmadrezad2
I try few time to open the book of hadith, it does open but there are not appear any of hadith, it just circle and loading for very long time...
Hopefully you can fix it,
Device: Macbook Pro 2012,
OS: Catalina Mac OS.
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Tasnim (Customer Support Representative)
Merged in a post:
Hadith Cant Appear
a
achmadrezad2
I try few time to open the book of hadith, it does open but there are not appear any of hadith, it just circle and loading for very long time...
Hopefully you can fix it,
Device: Macbook Pro 2012,
OS: Catalina Mac OS.
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View photos in a modal
Tasnim (Customer Support Representative)
As-salāmu ʿalaykum wa rahmatullah,
We are sorry to hear about the issue you are facing. JazakAllahu Khairan for reaching out to us with all the required details! Our team look into the bug in shaa Allaah!
Araf Mohammad Mahbub
Merged in a post:
Unable to load the text
s
sanoojuv78
I am using Mac OS. the Hadith text is not loading when we click the chapter title
F
Fairoze (Customer Support)
Merged in a post:
Hadiths wont load!
o
o4
Whenever i click on a hadith book within a book of hadith (ie kitab al salat), it wont load at all! it just keeps loading and loading. its been doing this for quite some time.
n
nurideen
When you open the app at first time, everything will be on point but after you close it and open it again the text will not show up. Unless you clean up the app before the text show up. One more thing like when you decided to create a new pin after you create it you not see any save button to save it. Due to what I said earlier the bookmarks will not save cause you keep persistence clean up the app data. Please take a look to that
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Fairoze (Customer Support)
nurideen: Please provide these info here
- Mobile device model and os version
- App version
- Screen recording of what and how it happens.
h
hakram
Sorry I meant to say this is on a Mac, I notice another brother is having the same problem.
t
the_general0
hakram: Subhan Allah i have the same on Mac
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Fairoze (Customer Support)
hakram: Please provide these info here
- Mobile device model and os version
- App version
- Screen recording of what and how it happens.
o
o4
I HAVE THE SAME PROBLEM
F
Fairoze (Customer Support)
sanoojuv78 Assalamualaikum. JazakAllah khayer for reaching out to us. Can you share a screen recording of the issue via google drive link?
s
sanoojuv78
Fairoze (Customer Support):https://drive.google.com/file/d/1_NakkE2oE9mpcv-SQ2D9oDeUNqXNbmv8/view?usp=sharing
F
Fairoze (Customer Support)
sanoojuv78: Please make the file access open for us to view.