Audio is not downloading
m
muhammad_mushfiqur
I've downloaded audio recitation before and it works so well until yesterday. Now, audio is not playing. Then I've deleted the audio and tried to download again. But every time I want to download, it cancels itself.
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Jubair Ahmad
Assalamu alaikum muhammad_mushfiqur,
Thank you for reporting this issue. We’d like to investigate it further, but we’ll need a few details from you:
- Your phone model and Android/iOS version
- The Quran app version you’re using
- A screen recording showing the issue (you can share it via Google Drive)
These details will help us identify the cause and work on a fix, insha’Allah.
Jazakallah khair for your patience.
m
muhammad_mushfiqur
Jubair Ahmad I've been using an android device name One plus nord30 SE. I don't know the version of the app but I've just installed it from play store that's all. And another thing is not only audio, now I can't download any file for example Naksh mushaf. Please get me rid of this problem. Jazakallahu Khairan for early response.