Downloading error | Al Quran - Tafsir & By Word

Downloading error

faridah2

The downloaded audio is not playing

July 10, 2023

Newaz sharif

Merged in a post:

Abdul Aziz zahrani qari bug

donnell

The qari Abdul Aziz zahrani doesn’t work. I’ve downloaded it and it doesn’t play. I deleted all files and downloaded again. Same thing he’s one of my favorite reciters.

February 11, 2024

Newaz sharif

Merged in a post:

Audio gets deleted automatically

shiffana7

Assalamu alaikum, audio gets deleted on its own no matter how many time I download it... Please help..

February 11, 2024

Newaz sharif

Merged in a post:

Play and download error

islamiya0

Salaam alaikum I have downloaded so many surah's multiple times ..... sometimes I just want to listen to a particular surah and it's asking me to download all over again....please do something about this

February 11, 2024

Newaz sharif

Merged in a post:

After download the sura. I can't listen sura in offline ., when I

jobayeor

I downloaded some surah. But I only can listen the surah when my phone has Data connection. In offline I can't listen the surah.. Please solve this problem.
Because sometimes when I don't have data connection, I want to listen surah. After download the surah, I want to listen this in offline.
🙏🏻🙏🏻
Jazakallahu Khaira Brother 🍁

February 11, 2024

Araf Mohammad Mahbub

Merged in a post:

Audio Deleted Automatically

rayhan_mia

114 all surah audio gone of one reciter, other reciter remained

November 20, 2023

adeopeglobal

I noticed that all the audio of 114 Surah deleted automatically. I observed it when updating the app to the latest version on 7 Nov 2023

Fairoze (Customer Support)

faridah2 mirfayoz Assalamualaikum. Apologies for the delayed response. Are you still facing this issue?

mirfayoz

Audio isn't downloading and playing.

donnell

The issue is I’ve downloaded the reciter Abdul Aziz Zahrani… when I choose him and push play. No audio comes out. And it doesn’t scroll or switch verses. Others reciters play fine. There is a problem with it.

Fairoze (Customer Support)

donnell: Assalamualaikum brother. I have tested the reciter audio on my phone and it is working fine. Can you kindly update the app and get back to me if the issue is still there or not?

Fairoze (Customer Support)

donnell

Assalamu ‘alaykum wa rahmatullah. JazakAllahu khairan for reaching out to us! Can you share a video via google drive link for us to understand what is the issue?

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