In-app feedback system
complete
a
abdur_rahman15
Improve the in-app feed back system.
1) images cannot be closed once 'tapped' to zoom in.
2) pressing the back button in Android makes the whole feedback system collapse instead of only the page/feedback you are looking at.
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B
Bin Yeamin Chowdhury
complete
We've fixed the issue for not being able to go back in feedback page in our dev version. Unfortunately, the issue regarding image zooming is not in our hand, which is controlled by Canny, the platform we are using for collecting user feedback.
The fix will be rolled out with the next release In Sha Allah, please update your app to the latest version upon availability. We are closing this ticket for now, if you face this issue again please create a new ticket to report the issue.
B
Bin Yeamin Chowdhury
in progress
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Fairoze (Customer Support)
abdur_rahman15 Assalamualaikum. Can you share a video of the process through google drive link ?
a
abdur_rahman15
Fairoze (Customer Support): sorry I am unable to share using Google drive link but I did share it in the telegram group for testing, you can see the video there.
Tasnim (Customer Support Representative)
abdur_rahman15: As-salāmu ʿalaykum wa rohmatullah.
Could you please let us know if the issue persists? We have updated the app recently with several improvements. Kindly update to the latest version. If the issue persists, please try reinstalling the app and let us know if that solves the issue.