Separate word recitation audio issue
complete
k
khan214
The feature where we're able to tap words and they are pronounced clearly, that has changed recently and is lagging, like it's not reciting the word completely,
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Asif Bin Latif
marked this post as
complete
Assalamu alaikum
JazakAllahu khairan everyone for reporting it promptly. We looked into it and found a backstage issue which we addressed immediately. InSha Allah the problem should be resolved in all versions now.
We will be closing the ticket now. For any further issue, do not hesitate to report it to us.
a
abe4
I hope the issue of audio for individual words is resolved soon.
Taheratul Muattara
Merged in a post:
Audio on individual words not working
a
ahmed.zaid9
As-salamu alaykum,
The audio when clicking on individual words in the aya is no longer working. If it does play, it only plays half the word and the voice is completely different than the one when it was working. This is how it was before it was fixed so I think it may have reverted back.
I'm on Android v 1.31.5
JazakumAllahu Khayran.
Taheratul Muattara
Merged in a post:
Audio problem
a
aziz.najjar
When I click on an Arabic word to listen to its audio, it is no longer working. This started happening to me 3 days ago. Is this problem happening to all users or just me? What should I do?
Taheratul Muattara
Assalamu ‘alaykum wa rahmatullah.
JazakAllahu khairan for reaching out to us! We are sorry to hear about the issue you are facing. We want to investigate this issue further.
Please share with us the following details:
- Device model and OS version
- App version
- Screen recording of the issue via Google Drive link
- These would help us identify the bug faster in shaa Allah.
Massalam.
c
chris3
I agree. I believe this comes from a recent update where the sound for any given word in a surah is linked to the chosen reciter (e.g. read in the voice of Mishary Al Afasy for me)) as opposed to having its own stand alone sound for pronunciation.
Taheratul Muattara
Assalamu ‘alaykum wa rahmatullah.
JazakAllahu khairan for reaching out to us! We are sorry to hear about the issue you are facing. We want to investigate this issue further.
Please share with us the following details:
- App version
- Screen recording of the issue via Google Drive link
These would help us identify the bug faster in shaa Allah.
Massalam.
a
ahmed.zaid9
Taheratul Muattara Wa-alaikum as-salam wa rahmatullahi wa barakatuh.
The app version is v 1.31.5
Here's a link with a recording of the issue https://drive.google.com/file/d/1grPXB2xEgN5dV8MjBMRzaeN71hfgLgzC/view?usp=drivesdk