Streak issues
r
rafiq.ansari
Reading time doesn't record correctly in streak. I have read half an hour but show only 6 minutes reading! This occurs quite often. Also not badges are opened despite completing.
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Shahriar Arnob
Wa ‘Alaikumus Salam Wa Rahmatullahi Wa Barakatuh,
JazakAllahu Khairan for bringing the issue to our attention. Could you please provide us with a bit more detailed information so we can look into it quickly?
- Device model
- OS version
- App version
- A screen recording of the issue (if possible) via google drive
These would help us identify the problem more easily, Insha'Allah.