Streak not working properly, losing days
complete
z
zaman26
- The streak restoring feature not working properly like i missed a day when my current streak was 30 to 45 days. As i have returned it should start where i left but it started from first week. Its need to be fixed. Jzk
- The streak behaves weirdly at times. One of my relative missed streak at 29th day. Later got the leaf freeze but it was showing 11 streak. After reading, got the streak back. And it's 30.
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Araf Mohammad Mahbub
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Assalamu 'alaykum
We found an issue which was causing issues in Streak calculations. We resolved the issue in the latest update v1.34.
Can you kindly test in the latest update if you are still facing any issues with streak or not?
Let us know in sha Allah. JazakAllahu Khairan
Araf Mohammad Mahbub
Merged in a post:
Lost 60+ Day Streak on the Quran App
a
aminah94
Assalamualaikum, I hope you're doing well. I have been reading the Quran on this app everyday 3-4 times for the past 60+ days and yesterday my streak was 62 days I think and today it is at 3. This really discourages me I'm doing well in my journey but this breaks my heart. Please fix it and give me back my 60+ day streak. JazakAllah Khair.
Araf Mohammad Mahbub
Merged in a post:
Moving across timezones removes 100 days from streak
s
savezera
Just that. I've noticed that whenever I travel by air and across multiple timezones I lose 100 days from my streak. Doesn't matter, but just would be nice if it could be fixed. Thanks.
Taheratul Muattara
Assalamu ‘alaykum wa rahmatullah.
JazakAllahu khairan for reaching out to us! We are sorry to hear about the issue you are facing. We want to investigate this issue further.
Please share with us the following details:
- Device model and OS version
- App version
- Screen recording of the issue via Google Drive link
These would help us identify the bug faster in shaa Allah.
Massalam.
Jubair Ahmad
Assalamu alaikum aminah94,
First of all, I just want to say we really appreciate how dedicated you’ve been to reading the Quran daily. I can totally understand how discouraging it must be to see your streak reset after working so hard. It’s really tough when something like this happens, especially when you’ve been so consistent.
Our team took a look at your account, and it looks like your current streak started on
March 16, 2025.
We also noticed that there weren’t any recorded reading events between February 15, 2025
, and March 15, 2025
. To help us figure out what happened, could you please let us know:- Are you using the latest version of the app?
- Did you maybe switch to a different account during that time?
Once we know this, we’ll try our best to help fix things for you. Jazakallah khair for your patience and understanding.