Sync problem
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shihab2
Lifetime activity is not syncing properly between two devices even though I am using the same account on both. I am trying to sync activity between my tablet and mobile, but the mobile shows almost two days less activity. Also, the current activity is not updating in real time for daily read . Please fix the syncing system
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Shahriar Arnob
Assalamu ‘Alaikum Wa Rahmatullahi Wa Barakatuh,
JazakAllahu Khairan for bringing the issue to our attention. Could you please provide us with a bit more detailed information so that we can look into it quickly?
- The email address you used to create your account in the app
- Your device model, OS version, and app version
These will help us identify the problem more easily, Insha’Allah.
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shihab2
Maybe the problem has been solved after posting it here, but before that I tried syncing many times and it didn’t work. Now it seems fine.
Email address: shihabullah123@gmail.com
Also, both of my devices are quite old. One is running Android 11 and the other is running Android 10.